Frequently Asked Questions
Everything you need to know about styling your home with Centro Decor.
What is the typical shipping timeframe for furniture items?
Standard shipping for small decor items takes 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery partners.
Do you offer international shipping?
Currently, Centro Decor ships to all 50 U.S. states and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home accents?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are not eligible for return.
Are your materials sustainably sourced?
Sustainability is a core value at Centro Decor. We prioritize FSC-certified woods, recycled textiles, and ethical manufacturing processes to ensure your home is as eco-friendly as it is beautiful.
How can I track the status of my order?
Once your order is processed, you will receive a confirmation email with a tracking link. You can also view live updates by logging into your account on our website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free financing options through Affirm for larger purchases.